Enterprise-Level Business Systems: Assessment
One of the most criticized aspects of modern business life has been the role of the chief executive. In the public's mind, the CEO is often an over-paid, over-privileged individual, feted with perks rather than required to perform to his or her maximum capacity as an employee. The watchword of corruption and ethics has caused the media and investors to view this individual in the corporate hierarchy with suspicion. In contrast, the CIO, or chief information officer often has the opposite problem -- he, or, increasingly she is viewed as someone of a specialty occupation, rather than a critical part of the developing business management infrastructure. (Surmacz, 2004)
The CIO has often viewed as a technocrat, rather than someone whom can contribute holistically to the overreaching vision of the business. This is not simply the company's fault, however. Rather, too many CIOs often judge implementations "by measuring the technical capacity of a project, instead of considering how it has improved their companies' business." (Schrage, 2004) The corporate structure thus must embrace the role of the CIO and the CIO must shift his or her role to accommodate the needs of modern business life, to create a vision rather than merely satisfy the requirements of a balance sheet on an annual basis.
II. Information-Gathering Methods
Johan Arleback and Tor Mesoy's recent article for CIO Online magazine "Four High Performance Opportunities for CIOs" makes it clear that there is a critical role for the CIO to play in today's changing business climate, particularly for companies with highly vested technological interests, (Mesoy & Arleback, 2004) According to their analysis, businesses must reevaluate the role of their CIOs in their management infrastructure. Companies, particularly technology companies, are under-using their CIOs. A recent survey of CIOs and CEOs found that most CIOs said their CEOs still do not actively invite them to meetings on the strategic planning of the business, but rather...
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